Frequently Asked Questions

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1. Are you a manufacturer or a trading company?

We are a manufacturer.

2. Do you accept custom made orders?

OEM is acceptable. Any size and color can be customed depend on your requirement.

3. Can you print on the packaging?

We can print anything you want on the package.

4. What price terms do you offer?

Price terms depend on you, no matter EXW, FOB, CIF or C&F.

5. How is your aftersale service?

After receiving the goods, any problem such as quantity or quality, please contact us freely. Then we will return back the money or rework the goods for you.

If it is buyer reason make the goods have problem, we are free of the responsible.

If goods have problem, please contact us and take the pictures at the first time.

6. What is your payment terms?

Payment: TT, 30% deposit, 70% balance before shipment.

7. What is your delivery time?

Lead time: 15-20 days for bulk order.
Sample: 5-7 working days.

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